Last updated: 20 October 2026

Article 1 – Who we are and scope

These terms apply to all quotes, contracts and services of Federico Gastaldelli, trading as Federico Chef, [straat en nummer], 3300 Tienen, enterprise and VAT number BE 1033.361.091 ("we"), towards our customers ("you"): private chef and events, cooking courses, HoReCa consulting and gift vouchers. A "consumer" is a natural person not acting for professional purposes; a "business" is any other customer. Deviations only apply if confirmed in writing (email included). Your own terms do not apply.

Article 2 – Quote and contract

After an initial conversation you receive a tailored quote. The contract is formed once you accept the quote in writing (email, WhatsApp or signature). The quote states how long it is valid. Prices are in euros. For consumers, prices include VAT; for businesses they may be stated excluding VAT. Travel outside the base region, grocery shopping and any extras are listed separately in the quote.

Article 3 – Payment

Payment is made by bank transfer, as set out in the quote or invoice (for example a deposit at booking and the balance after the service). If nothing is stated, invoices are payable within 14 days. In case of late payment, statutory interest is due by operation of law and, where the law allows, reasonable fixed compensation.

Article 4 – Private chef and events

• We cook for groups of up to 15 people; for larger groups please ask for a proposal first.
• You give us the final number of guests, the address, the available kitchen and all allergies, intolerances or dietary needs in good time. We design the menu on that basis and take all reasonable precautions. We cannot guarantee an allergen-free environment if you have not provided complete information.
• You provide a safe, accessible and sufficiently equipped kitchen and access at the agreed time. We leave the kitchen tidy.
• Menus are put together in consultation; seasonal availability of products may require an equivalent substitution.

Article 5 – Cooking courses

Courses run in small groups (usually a maximum of 6 to 8 people). Participants follow the hygiene and safety instructions, especially when handling knives and heat sources. If we have to cancel a course, we will offer a new date or refund what you have paid.

Article 6 – HoReCa consulting

Consulting is an obligation of best efforts: we work carefully and to professional standards, but cannot guarantee a specific result (turnover, margin, ratings). You provide the necessary information and remain responsible for your decisions. We treat all business information as confidential. Reports, recipes, menus and other documents remain our intellectual property; you receive a non-exclusive right to use them for your own business.

Article 7 – Gift vouchers

• Gift vouchers are available in three packages: Italian Gourmet Experience (€350), Gourmet & Wine Experience (€450) and Signature Luxury Experience (€550), each for 2 people. The minimum is €350 for 2 people; for more guests, please contact us privately.
• You request a gift voucher through the contact form (service "Gift Voucher"), by email or WhatsApp. We discuss price, menu and details; after payment you receive the voucher.
• The voucher shows our phone number and email address. The recipient contacts us to agree a date and review the menu, subject to availability.
• The voucher is valid for 1 year from the date of payment. After that date it can no longer be used.
• The voucher is non-refundable and cannot be exchanged for cash, without prejudice to consumers' mandatory rights (see Article 9).
• Costs not included in the value of the voucher (such as travel costs or extra guests) are communicated in advance.

Article 8 – Changes and cancellation

Please report changes (guests, menu, date) as soon as possible; we will do our best to accommodate them, possibly at an adjusted price. If you cancel, do so in writing and as early as possible. Costs already incurred (such as purchased products and travel) remain due. For late cancellation we may charge reasonable compensation proportionate to the loss suffered; the quote may specify this further. If we have to cancel because of illness or force majeure, we will offer a new date or refund what you have paid.

Article 9 – Right of withdrawal for consumers

If you conclude a contract at a distance as a consumer (online, by email or WhatsApp), you have the right to withdraw from it within 14 days of concluding the contract, without giving a reason. Notify us unambiguously, for example by email to federico@federicochefofficial.com; you may use the model form below. We refund all amounts received within 14 days of your notice.

This right does not apply to leisure-related services (such as catering, a dinner or a course) where the contract specifies a specific date or period of performance. If you asked for the service to start within the withdrawal period, you pay an amount proportionate to what has been provided. A gift voucher without an agreed date is not covered by this exception as long as no date has been agreed.

Article 10 – Liability

Nothing in these terms excludes our liability for fraud, intentional misconduct, personal injury or any other liability that cannot be excluded or limited by law. For the rest, our liability towards businesses is limited to the price of the service concerned. We are not liable for damage caused by incorrect or incomplete information from the customer (for example about allergies), by an unsafe or unsuitable kitchen or by force majeure.

Article 11 – Complaints

If you have a concern, please tell us by email as soon as possible (preferably within 7 days of the service) so we can find a solution together. We will acknowledge your complaint and respond within a reasonable time.

Article 12 – Photos and intellectual property

All texts, photos, recipes and other material on this website and in our documents are protected and may not be used without our permission. We may photograph dishes for our portfolio; identifiable guests are only photographed or shown with their consent.

Article 13 – Force majeure

In case of force majeure (such as illness, accidents, extreme weather, power failure or government measures), our obligations are suspended for as long as it lasts. We will then look for a suitable solution together.

Article 14 – Personal data

How we handle personal data is described in our privacy policy.

Article 15 – Governing law and disputes

Belgian law applies. If, as a consumer, you cannot resolve a dispute with us, you can turn to the Belgian Consumer Mediation Service, North Gate II, Koning Albert II-laan 8 bus 1, 1000 Brussels, www.consumentenombudsdienst.be. Disputes with consumers go to the courts with legal jurisdiction; disputes with businesses go to the courts of the judicial district of Leuven. If language versions differ, the Dutch text prevails.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Federico Gastaldelli (Federico Chef), [straat en nummer], 3300 Tienen, federico@federicochefofficial.com
I/We hereby give notice that I/we withdraw from our contract for the following service: …………
Ordered on / received on: …………
Name of consumer(s): …………
Address of consumer(s): …………
Date: …………
Signature of consumer(s) (only if this form is notified on paper): …………